Benefit of the Customer Service Provider

Information travels extremely fast with the easily accessible means of sharing ideas via cell phone, text message, email or online social networks like Facebook, Twitter, Pinterest, YouTube and Tumblr. Severely bad customer service cannot only raise its ugly head up through the internet in seconds, but can also become a trending topic on respected news outlets. Before letting your company's brand image become damaged by poor customer experiences, consider the importance of customer service training. There Read more [...]

Unlock The Power Of Your Sugar Portal: Three Add-Ons For Greater Flexibility

SugarCRM is one of the most popular CRM portals on the market, and with millions of users around the world, there are plenty of developers who are coming up with new and useful add-ons for the Sugar portal.  From very general add-ons, like EchoSign to more personalized add-ons, there is are a ton of things to choose from.  If you are a business owner and you are currently using Sugar to monitor and maintain your customer relationships, then there are several different add-ons that you should consider Read more [...]